Shabbat Mode — Support

We're here to help.

Contact

For questions, feedback, or issues with Shabbat Mode, email hello@tryshabbatmode.app. I typically respond within 24 hours.

Managing Subscriptions

To manage or cancel your subscription, go to Settings > Apple ID > Subscriptions on your device. Apple handles all billing — I do not have access to your payment information.

Common Questions

Apps aren't locking/unlocking at the right time? Make sure Location Services are enabled for Shabbat Mode so candle lighting and Havdalah times are accurate for your area.
Notifications not working? Check that notifications are enabled for Shabbat Mode in Settings > Notifications.
Need to restore a purchase? Open the app, tap "Restore" on the paywall screen.